Declaration of accessibility

Feratel media technologies AG endeavors to make the TOSC5 website widget accessible in accordance with the Accessibility Act (BaFG) as amended to implement Directive (EU) 2019/882 of the European Parliament and of the Council of 28 June 2025 on the accessibility of websites and mobile applications.

This accessibility statement applies exclusively to the TOSC5 website widget (booking and information widget) integrated on this website.

Compatibility status with the requirements:
The TOSC5 website widget is partially compatible with conformance level AA of the “Web Content Accessibility Guidelines Web – WCAG 2.1” or with the applicable European standard EN 301 549 V 3.2.1 (2021-03) due to the following incompatibilities and exceptions.

Non-accessible content:
The content listed below is not accessible for the following reasons:

a) Incompatibility with the BaFG
● C.9.1.1.1 – For some non-textual content presented to you, there is no equivalent textual alternative that fulfills the same purpose;
● C.9.1.3.1 – In some cases, information, structures or contexts conveyed by the presentation of pages cannot be determined programmatically (or are not available via text);
● C.9.1.3.2 – In some cases, where the order in which the content is presented affects its meaning, this is only done visually and not structurally;
● C.9.1.4.3 – The visual presentation of text and images containing text does not always have the required minimum contrast ratio, with the exceptions provided for in the regulations (e.g. logos);
● C.9.1.4.10 – Content that does not require a two-dimensional representation (e.g. data tables or maps) is not rearranged when the size is changed;
● C.9.2.1.1 – Some features cannot be activated via the keyboard (or a similar input interface);
● C.9.2.2.2 – Some animations, flashing, sliding or self-updating information are started automatically, have a duration of more than five seconds or are presented in parallel with other content, there are no mechanisms to stop or hide them;
● C.9.2.4.3 – On some web pages that can be navigated sequentially and where the navigation order affects the meaning and functionality, some objects that can receive focus do not receive it in an order that preserves their meaning and functionality;
● C.9.2.4.6 – Header and/or label do not sufficiently clarify the content or functionality;
● C.9.3.3.2 – In some cases, no labels or instructions are provided if the content requires user input;
● C.9.4.1.2 – In some cases, the user interface components (including: elements of a form, links and scripted components…), name, role, status, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when these change;
● C.9.4.1.3 – In some cases, status messages are not presented to the user in a way that assistive technologies can interpret without shifting focus;

b) Disproportionate burden
Converting the accessible PDF contained in the TOSC5 website widget and creating the accessibility statement in plain language currently represents a disproportionate burden. They are therefore an exception.

c) The content does not fall within the scope of the applicable legislation
A version in sign language is not mandatory.

Creation of this accessibility statement:
This statement was created on 3.6.2025.
The assessment of the compatibility of the TOSC5 website widget with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 was carried out in the form of a review in accordance with WCAG 2.1 at conformance level AA in May 2025.

This declaration was updated on 3.6.2025.

Feedback and contact details:
The offers and services via the TOSC5 website widget are constantly being improved, exchanged and expanded. Usability and accessibility are very important to us.
If you notice any barriers that prevent you from using our TOSC5 website widget – problems that are not described in this statement, deficiencies in terms of compliance with accessibility requirements – please let us know by e-mail. We will review your request and contact you as soon as possible.
Please send all messages and suggestions to EMAIL. Please describe the problem and provide us with the URL(s) of the website or document concerned.
Contact:
● E-mail: info@natuerlich-fiss.at
● Telephone number: 0043 5476 60302

We will check your request and get back to you within [10] days.

Enforcement procedure:
If you are not satisfied with the answers from the above-mentioned contact option, you can contact the Social Ministry Service of the Provincial Office of Upper Austria by means of a complaint.
Contact:
● Gruberstraße 63, 4021 Linz
● Tel: 0043/732/7604-0
● Fax: 0043/732/7604-4400
● E-mail: post.oberoesterreich@sozialministeriumservice.at

The complaints are examined by the Social Ministry Service to determine whether they relate to violations of the provisions of the Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.

If the complaint is justified, the Social Ministry Service must issue recommendations for action to the federal government or the legal entities concerned and take measures.